2007 Excellence Award Winners Announced
Spectrum Health United Memorial proudly announces the organization’s 2007 Excellence Award winners. Established in 2006, the Excellence Award program was designed to positively impact patient and family experiences at United Hospital in Greenville and Kelsey Hospital in Lakeview.’
“I commend the entire staff for their commitment to creating exceptional experiences and providing the highest quality care for our patients and families – we’ve truly come so far in the past few years,” says Paul Bonis, chief executive officer. “Specifically, these four individuals have been identified as role models within our organization as they strive for excellence in everything they do. I’m very proud of our 2007 Excellence Award winners.”
Recognized for demonstrating an extraordinary commitment to excellence, the Excellence Award winners include:
Tricia Kemp, R.D.
Director of Nutrition Services, System
Tricia is a perfect role model for hard work and dedication. She connects with staff and patients by expressing genuine care. In turn, she has earned great respect. Outgoing and friendly, she can strike up a conversation with anyone, whether it’s about their diet or the latest in sports. Tricia is admired for her ability to rise to the occasion, do a phenomenal job, and lead others by her excellent service example.
Kristin Schuberg, R.R.T.
Respiratory Therapist, Kelsey Hospital
Kristin is easy to be around. She engages others with her positive attitude and eagerness to help. Kristin takes it upon herself to constantly look for ways to assist ‘ whether it’s answering phones, feeding long-term care residents or getting a magazine for a patient. She develops rapport, takes initiative, and exceeds her job description in ways that endear her to patients, guests and the departments she supports.
Senior Financial Analyst, System
Teena has a proven track record of notable accomplishments. Knowledge and creativity enable this analyst to quickly, efficiently and accurately find answers through data. Yet even during her busiest moments, Teena always takes time to cheerfully answer questions or help others. Teena is giving of her time and talents with a willingness that equates to service excellence each and every day.
Suzanne Christensen Award
Volunteer, United Hospital
‘If we only had 100 more volunteers like Al’ is a remark frequently heard around the hospital and in the community. Spirits seem to lighten whenever this retiree arrives to orient patients, families and new volunteers. Al is capable, knowledgeable and motivated. He enjoys being helpful and is a true asset in so many ways. There isn’t anything Al can’t handle’his dependability and ability to get things done make Al really wonderful.