Awards, Lakeland Medical Center

Lakeland Hospitals Achieve ‘A’s’ in Patient Safety

ST. JOSEPH, Mich., Nov. 8, 2019– Lakeland Medical Center and Lakeland Hospital Niles recently achieved an ‘A’ in the fall 2019 Leapfrog Hospital Safety Grade, a national distinction recognizing Spectrum Health Lakeland’s achievements in protecting patients from harm and providing safer health care.

Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

“Year after year we strive to create a culture of safety for our patients,” said Kendall Troyer, MBA, vice president organizational excellence and quality, Spectrum Health Lakeland. “Receiving an ‘A’ grade from The Leapfrog Group is a testament to the important work our team members are doing to improve health care quality and safety every day.”

“‘A’ hospitals show us their leadership is protecting patients from preventable medical harm and error,” said Leah Binder, president and CEO of The Leapfrog Group. “It takes genuine commitment at every level–from clinicians to administrators to the board of directors–and we congratulate the teams who have worked so hard to earn this A.”

To see Lakeland’s full grade, and how other health systems in the region are performing, visit hospitalsafetygrade.org

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Spectrum Health, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,300 medical staff experts, 3,700 committed volunteers and a health plan serving 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 155 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $585 million in community benefit in fiscal year 2019. Thanks to the generosity of our communities, we received $30 million in philanthropy in the most recent fiscal year to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.

Contact:
Jessica Springer
PR Specialist
Phone: (269) 927-5271
Email: jspringer1@lakelandhealth.org