Community, COVID-19

Patient, Visitor Guidelines Remain in Place at Spectrum Health

Mask requirements and visitor restrictions continue

GRAND RAPIDS, Mich., Oct. 14, 2020 – With public health and safety as its top concern, Spectrum Health is reminding patients and visitors that guidelines to control COVID-19 remain in effect at its facilities. Based on scientific evidence and infection prevention best practices, wearing masks, social distancing, hand washing and limiting visitors are effective precautions.

“We know what works and need to stay the course as we make our way through this pandemic,” said Spectrum Health West Michigan Chief Medical Officer Joshua Kooistra, DO. “We are more than six months into COVID-19 and we recognize that people are tired of doing certain things, like wearing masks, yet we know these behaviors are effective in controlling the spread of the disease. We are asking for the community’s support. Please follow our guidelines when you come to a Spectrum Health facility so we can keep patients, visitors and our team members safe.”

Visitor guidelines at Spectrum Health restrict the number of hospital visitors to a maximum of two. COVID-19 patients are limited to virtual visits with loved ones. Visitors to physician offices, lab, radiology and surgery centers for outpatient appointments may have one adult accompany them.

All visitors to any Spectrum Health facility will be required to wear a face mask, have their temperature checked and answer a series of health screening questions. Those with COVID-19 symptoms or a fever will be asked to visit at another time. More information is available here.

Patients seeking care in a Spectrum Health clinic or physician’s office also will be required to wear a mask during their visit and follow other safety protocols like social distancing in waiting rooms. More information is available here.

Additionally, Spectrum Health asks all community members to keep themselves and each other safe as they go about their day-to-day activities by continuing to practice the 3 Ws:

  • Wear a cloth mask over your nose and mouth.
  • Watch your distance. Stay at least six feet apart.
  • Wash your hands or use hand sanitizer regularly.

“If we stick with what’s working, we can continue to control the spread of COVID-19. This is particularly important as we move inside to schools, offices and other indoor venues during fall and winter. We ask the community to continue to be diligent and take these simple steps,” Kooistra said.

Please visit the Spectrum Health COVID-19 Resource Center to learn more about free screenings and other resources, including videos and fliers in seven different languages.



Spectrum Health System, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,600 medical staff experts, 3,300 committed volunteers and a health plan serving more than 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 150 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $550 million in community benefit in calendar year 2019. Thanks to the generosity of our communities, we received $37 million in philanthropy to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.

Beth Cranson
Media Relations
Office: 616.391.2603
Mobile: 616.540.0813