Spectrum Health Lakeland

Phase II of Spectrum Health Lakeland Pavilion Project Underway

Changes to facility entrance, wayfinding

ST. JOSEPH, Mich. Jan. 19, 2021 – Phase II of the Pavilion project at Spectrum Health Lakeland Medical Center is now underway. The project features 80,000 square feet of renovated space including a new main street with multiple visitor amenities, a renovated emergency department entrance and ambulance bays, a renovated prep/recovery area, and a new short stay unit.

Beginning January 25, all patients and visitors should park in the parking garage and enter the hospital via the first floor. A new, temporary structure, located off the existing entrance corridor, will provide access to the rest of the facility. At the end of the temporary entrance, patients and visitors will undergo a health screening and be asked to put on a mask. From there, they will be directed to their desired location within the hospital using colored wayfinding signage.

If it is an emergency, patients should call 9-1-1 for life-threatening injuries and illnesses or proceed directly to the emergency department located off Morton Avenue and park in one of the designated lots or use the circle drive for drop off and pick up.

“We  look forward to the many ways this project will help positively transform the health care experience by offering the comforts of home, providing delightful customer service encounters, and instilling confidence in quality of care,” said Loren B. Hamel, MD, president, Spectrum Health Lakeland. “Timely and accessible patient care is always our number one priority. We appreciate your patience and understanding and ask that you plan for additional time when visiting the Spectrum Health Lakeland Medical Center campus.”

For the most up to date information, including closures and parking maps, visit spectrumhealthlakeland.org/pavilion

 

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Spectrum Health System, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,600 medical staff experts, 3,300 committed volunteers and a health plan with more than 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 150 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $550 million in community benefit in calendar year 2019. Thanks to the generosity of our communities, we received $37 million in philanthropy to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.

Contact:
Jessica Springer
PR Specialist
Phone: (269) 927-5271
Email: jspringer1@lakelandhealth.org