Community, COVID-19

Spectrum Health Announces New Visitor Changes

Further reduces number of people who can visit in hospitals and outpatient care sites

GRAND RAPIDS, Mich., November 11, 2020 – As the number of cases and positivity rates of COVID-19 continue to climb in our community, Spectrum Health is seeing significant increases of patients being admitted to its hospitals. Therefore, the health system announces changes to its visitor policies. The revisions are intended to reduce the number of people in its Grand Rapids and regional hospitals and outpatient care sites in order to help prevent the spread of illness and protect patients, health care workers and our communities.

Effective Thursday, November 12 at 6 a.m., adult patients are allowed no family members or visitors, unless the patient has cognitive impairment or need significant assistance with the activities of daily living. Those with exceptions must have the same visitor during their entire stay. The following exceptions will apply:

  • Patients with COVID-19 are not allowed in-person visitors, however the care team will work with patients and families to coordinate virtual visits.
  • Labor and delivery obstetrics patients are allowed one adult family member or visitor.
  • Intensive care unit (ICU) patients may have one adult family member or visitor between the hours of 6 a.m. and 9 p.m.
  • Hospital surgical patients may have one adult family member or visitor in the surgical waiting area during the time of surgery.
  • Emergency department patients with cognitive impairments are allowed one adult family member or visitor.
  • Outpatient radiology, lab, rehabilitation patients with cognitive impairments or who need physical assistance are allowed one adult family member or visitor.
  • Patients at Spectrum Health Medical Group physician offices, urgent care, surgical and endoscopy centers are allowed one family member or visitor.

For pediatric patients, the following exceptions remain in place:

  • Pediatric hospital and emergency department patients under the age of 21 are allowed two adult family members or guests per patient stay.
  • For pediatric outpatient services, physician offices and surgery, pediatric patients are allowed one adult family member or guest per patient visit.
  • Pediatric radiology patients are allowed one adult family member or guest per patient.

The new restrictions apply to the following Spectrum Health hospitals and nearby Spectrum Health Medical Group physician offices and ambulatory care sites:

  • Spectrum Health Butterworth Hospital
  • Spectrum Health Blodgett Hospital
  • Spectrum Health Helen DeVos Children’s Hospital
  • Spectrum Health Fred and Lena Meijer Heart Center
  • Spectrum Health Lemmen-Holton Cancer Pavilion
  • Spectrum Health Big Rapids Hospital
  • Spectrum Health Gerber Memorial
  • Spectrum Health Kelsey Hospital
  • Spectrum Health Ludington Hospital
  • Spectrum Health Pennock
  • Spectrum Health Reed City Hospital
  • Spectrum Health United Hospital
  • Spectrum Health Zeeland Community Hospital

In addition, to prevent the spread of coronavirus, all visitors are screened and are required to wear a mask that covers their mouth and nose to enter the hospitals and outpatient facilities. Spectrum Health dining rooms will be closed to visitors. Hospital food service will be available in the cafeteria through to-go orders.

More information about visitor restrictions can be found here. Spectrum Health’s COVID-19 resource center can be found here.



Spectrum Health System, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,600 medical staff experts, 3,300 committed volunteers and a health plan serving more than 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 150 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $550 million in community benefit in calendar year 2019. Thanks to the generosity of our communities, we received $37 million in philanthropy to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.

Bruce Rossman
Media Relations
Office: 616.391.3706
Mobile: 616.443.3242