Continuing Care, COVID-19, Big Rapids Hospital

Spectrum Health Canadian Lakes Family Medicine to Reopen

Providers will see patients starting Monday.

BIG RAPIDS, Mich., May 27, 2020 – Spectrum Health Big Rapids Hospital Family Medicine — Canadian Lakes is reopening June 1 as restrictions related to COVID-19 continue to relax.

Canadian Lakes Family Medicine temporarily consolidated with Spectrum Health Big Rapids Family Medicine as part of the COVID-19 response in March to best keep all patients and visitors safe.

“We’re delighted to open back up our Canadian Lakes family clinic for the convenience and care of the community,” said Andrea Leslie, president of Spectrum Health United, Kelsey, Big Rapids and Reed City hospitals.

In addition to the reopening of the family medicine office, virtual provider visits continue to be a popular and convenient option for those who need care.

“Whether your visit is virtual or once again in person, we urge you to not delay care,” Leslie said. “We’re here for you and we’re ready to safely care for you and your family.”

Visitors to Canadian Lakes Family Medicine will notice changes due to the COVID-19 virus, as extra safety measures have been put in place at all Spectrum Health facilities, including:

  • Frequent and extensive cleaning, especially in high touch areas
  • Screening employees, patients and visitors
  • Requiring everyone to use hand sanitizer and wear masks, which are provided onsite
  • Having team members wear appropriate personal protective equipment
  • Setting up waiting rooms differently and restructuring appointments scheduling to minimize wait times and limit contact between patients
  • Placing appropriate signage throughout spaces to maintain social distancing

Canadian Lakes Family Medicine is open Monday through Friday from 7 a.m. to 5 p.m. To make an appointment with a provider, call 231.972.6000.

 Spectrum Health System, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,600 medical staff experts, 3,300 committed volunteers and a health plan serving 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 150 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $585 million in community benefit in fiscal year 2019. Thanks to the generosity of our communities, we received $30 million in philanthropy in the most recent fiscal year to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.