Awards, Gerber Memorial Hospital

Spectrum Health Gerber Memorial receives 2019 Outstanding Patient Experience Award in national study

FREMONT, Mich. (Nov. 4, 2019) – Spectrum Health Gerber Memorial is the recipient of a 2019 Outstanding Patient Experience Award from Healthgrades, which conducts a national survey of hospitals across the United States.

In addition, Gerber Memorial Hospital was 5-star rated for sepsis outcomes.

“Being ranked among the best hospitals in the nation is an honor. It is a great reflection of the people who provide exceptional care at Spectrum Health,” said Gwen Sandefur, president, Spectrum Health Hospital Group.  “This recognition validates the excellent outcomes and care provided by our caregivers. It translates to better care and value for our West Michigan communities.”

The achievement is part of findings released this week in the Healthgrades 2019 Report to the Nation. The new report demonstrates how clinical performance differs dramatically between hospitals nationally, regionally and at the local level, and the impact that this variation has on health outcomes.

For its analysis, Healthgrades evaluated approximately 45 million Medicare inpatient records for almost 4,500 short-term acute care hospitals nationwide to assess hospital performance in 32 common conditions and procedures and evaluated outcomes in appendectomy and bariatric surgery using all-payer data provided by 15 states and the District of Columbia. Healthgrades recognizes a hospital’s quality achievements for cohort-specific performance, specialty area performance, and overall clinical quality. Individual procedure or condition cohorts are designated as 5-star (statistically significantly better than expected), 3-star (not statistically different from expected) and 1-star (statistically significantly worse than expected) categories. The complete Healthgrades 2019 Report to the Nation and detailed study methodology can be found at www.healthgrades.com/quality/.

For more information on all of Spectrum Health’s honors, please visit www.spectrumhealth.org.

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Spectrum Health, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,300 medical staff experts, 3,700 committed volunteers and a health plan serving 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 155 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $585 million in community benefit in fiscal year 2019. Thanks to the generosity of our communities, we received $30 million in philanthropy in the most recent fiscal year to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.

Contact:
Azlan Ibrahim
Communications Manager
Office: 231.924.1264
Mobile: 616.227-1940
Email: azlan.ibrahim@spectrumhealth.org