Spectrum Health Gerber Memorial receives 2019 Outstanding Patient Experience Award in national study

FREMONT, Mich. (Nov. 4, 2019) – Spectrum Health Gerber Memorial is the recipient of a 2019 Outstanding Patient Experience Award from Healthgrades, which conducts a national survey of hospitals across the United States.

In addition, Gerber Memorial Hospital was 5-star rated for sepsis outcomes.

“Being ranked among the best hospitals in the nation is an honor. It is a great reflection of the people who provide exceptional care at Spectrum Health,” said Gwen Sandefur, president, Spectrum Health Hospital Group. “This recognition validates the excellent outcomes and care provided by our caregivers. It translates to better care and value for our West Michigan communities.”

The achievement is part of findings released this week in the Healthgrades 2019 Report to the Nation. The new report demonstrates how clinical performance differs dramatically between hospitals nationally, regionally and at the local level, and the impact that this variation has on health outcomes.

For its analysis, Healthgrades evaluated approximately 45 million Medicare inpatient records for almost 4,500 short-term acute care hospitals nationwide to assess hospital performance in 32 common conditions and procedures and evaluated outcomes in appendectomy and bariatric surgery using all-payer data provided by 15 states and the District of Columbia. Healthgrades recognizes a hospital’s quality achievements for cohort-specific performance, specialty area performance, and overall clinical quality. Individual procedure or condition cohorts are designated as 5-star (statistically significantly better than expected), 3-star (not statistically different from expected) and 1-star (statistically significantly worse than expected) categories. The complete Healthgrades 2019 Report to the Nation and detailed study methodology can be found at www.healthgrades.com/quality/.

For more information on all of Spectrum Health’s honors, please visit www.spectrumhealth.org.

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People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 21 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.3 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. For more information, visit corewellhealth.org.

Contact:
Azlan Ibrahim
Communications Manager
Office: 231.924.1264
Mobile: 616.227-1940
Email: azlan.ibrahim@spectrumhealth.org