Awards, Quality, Big Rapids Hospital, Gerber Memorial Hospital, Ludington Hospital, United Hospital, Zeeland Community Hospital

Spectrum Health Hospitals Receive National Honors for Quality

GRAND RAPIDS, Mich., October 18, 2016 –  Spectrum Health is being recognized again for its quality in patient care with its Grand Rapids hospitals achieving numerous distinctions.  Spectrum Health Butterworth and Blodgett hospitals were recognized as among America’s 100 Best Hospitals™ for Cardiac Care, Coronary Intervention, Pulmonary Care, Gastrointestinal Care, General Surgery, and Critical Care and America’s 50 Best Hospitals™ for Cardiac Surgery and Vascular Surgery.  Additionally in February, Spectrum Health Butterworth and Blodgett were named one of America’s 50 Best Hospitals™ for a second consecutive year (2015-2016).

Healthgrades, a leading online consumer resource, evaluated nearly 4,500 hospitals nationwide for 34 of the most common inpatient procedures and conditions.* Healthgrades identified the best-performing hospitals across all conditions or procedures evaluated within cardiac, pulmonary, gastrointestinal care, general surgery, vascular surgery and critical care.

“We are very proud of this national recognition of our hospitals,” said Christina Freese Decker, president, Spectrum Health Hospital Group. “Our focus every day is to provide each of our patients with the highest quality, safe care with an exceptional experience. This accolade demonstrates that our efforts are making a difference and our patients are receiving the best possible care.”

Spectrum Health Butterworth and Blodgett hospitals were recognized among America’s 50 Best™ Hospitals for Cardiac Surgery for the third consecutive year (2015-2017). They were also recognized as America’s 100 Best™ Hospitals for Critical Care for the fifth consecutive year (2013-2017), America’s 100 Best Hospitals for Cardiac Care, General Surgery and Gastrointestinal Care for the fourth year in a row (2014-2017), America’s 100 Best Hospitals for Coronary Intervention for the third year in a row (2015-2017) and America’s 100 Best Hospitals for Pulmonary Care for the second consecutive year (2016-2017). In addition, Spectrum Health Butterworth and Blodgett were recipients of the Outstanding Patient Experience award for the third consecutive year (2014-2016).

*For its analysis, Healthgrades evaluated approximately 45 million Medicare inpatient records for nearly 4,500 short-term acute care hospitals nationwide, assessing hospital performance relative to each of 32 common conditions and procedures, as well as an evaluation of comparative outcomes in appendectomy and bariatric surgery using all-payer data provided by 18 states.

Healthgrades recognizes a hospital’s quality achievements for cohort-specific performance, specialty area performance, and overall clinical quality. Individual procedure or condition cohorts are designated as 5-star (statistically significantly better than expected), 3-star (not statistically different from expected) and 1-star (statistically significantly worse than expected) categories. The complete Healthgrades 2017 Report to the Nation and detailed study methodology can be found at

“Spectrum Health’s goal is to be the leader in both quality and safety,” said J. Michael Kramer, MD, senior vice president and chief quality officer, Spectrum Health. “The credit for this important recognition goes to every employee at Spectrum Health whose hard work and dedication focuses on putting our patients at the center of all we do.”

In addition to recognition for cardiovascular care, the Grand Rapids hospitals achieved:

  • Vascular Surgery Excellence Award
  • Top 5% – Cardiology Services
  • Top 5% – Joint Replacement
  • Five-Star – Total Hip Replacement
  • Five Star – Small Intestine Surgeries
  • Five-Star – Treatment of Diabetic Emergencies
  • Stroke Care Excellence Award (2013-2017)
  • Five-Star – Treatment of Stroke (2010-2017)
  • Pulmonary Care Excellence Award (2012-2017)
  • Five-Star – Treatment of Pneumonia (2006-2017)
  • Five-Star – Carotid Surgery (2015-2017)
  • Gastrointestinal Care Excellence Award (2014-2017)
  • General Surgery Excellence Award (2014-2017)
  • Five-Star – Esophageal/Stomach Surgeries (2015-2017)
  • Five-Star – Colorectal Surgeries (2014-2017)
  • Five-Star – Treatment of GI Bleed (2013-2017)
  • Five-Star – Treatment of Bowel Obstruction (2016-2017)
  • Five-Star – Treatment of Sepsis ( 2010-2017)
  • Five-Star – Treatment of Respiratory Failure (2013-2017)

Other Spectrum Health hospitals also received recognition from Healthgrades in 2017.

Spectrum Health Big Rapids Hospital

  • Five-Star – Treatment of Sepsis

Spectrum Health Gerber Memorial Hospital

  • Five-Star – Treatment of Sepsis
  • Five-Star – Treatment of Bowel Obstruction
  • Five-Star – Total Knee Replacement

Spectrum Health Ludington Hospital

  • Five-Star – Treatment of Stroke Care
  • Recipient of 2016 Patient Safety Excellence Award
  • Named among the top 10% in the nation for Patient Safety in 2016

Spectrum Health United Hospital

  • Five-Star – Treatment of Pneumonia
  • Five-Star – Treatment of Sepsis
  • Five- Star – Treatment of Respiratory Failure

Spectrum Health Zeeland Community Hospital

  • Five-Star – Total Knee Replacement
  • Five-Star – Treatment of Pneumonia
  • Five-Star – Treatment of Heart Failure
  • Five-Star – Treatment of Sepsis
  • Only hospital in its region1 to receive Outstanding Patient Experience Award for nine consecutive years (2009-2016)

All of Spectrum Health’s Healthgrades hospital achievements can be searched at

1Region is Holland-Grand Haven, MI Core Based Statistical Area, as defined by the federal government’s Office of Management and Budget.

 **Statistics are based on Healthgrades analysis of MedPAR data for years 2013 through 2015 and represent 3-year estimates for Medicare patients only.

Spectrum Health System, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,600 medical staff experts, 3,300 committed volunteers and a health plan serving 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 150 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $585 million in community benefit in fiscal year 2019. Thanks to the generosity of our communities, we received $30 million in philanthropy in the most recent fiscal year to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.

Susan Krieger
Media Relations
Office: 616.391.5541
Mobile: 616.307.7880