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Spectrum Health Named One of Healthgrades America’s 100 Best Hospitals’ in 2014

Spectrum Health has been named one of America’s 100 Best Hospitals™, as measured by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

This recognition was released in conjunction with Healthgrades’ new report, “Voices of America’s Best: Strategies That Sustain Quality”, which takes an in-depth look at the strategies, goals and processes of the country’s top performing hospitals. Spectrum Health contributed both its experience and the best practices credited for sustaining their performance and placing them in the top two percent of all hospitals in the U.S.

Spectrum Health is recognized by Healthgrades for achieving clinical outcomes that are better than expected across a majority of procedures and conditions performed, from 2010 to 2012 consistently, year after year, for a minimum of four years.

“While we appreciate this recognition by Healthgrades, we are never satisfied that we have achieved the levels of quality and safety that we want for all of our patients,” said J. Michael Kramer, MD, MBA, senior vice president, chief quality officer, Spectrum Health. “Safety and quality is embedded in every process of care and a responsibility for every team member.”  

From 2010 to 2012, Healthgrades America’s 100 Best hospitals, as a group, had an overall 24.53 percent lower risk-adjusted mortality rate across 19 procedures and conditions where in-hospital mortality was the clinical outcome, compared to all other hospitals in the nation. From 2010 to 2012, if all other hospitals had performed at the level of Healthgrades America’s 100 Best Hospitals, 160,701 lives could have potentially been saved nationwide. 

“Every member of the Spectrum Health community, including our patients and families, is involved in assuring the highest quality and safest care. We engage patients and their families directly in designing the care that they want to receive, which has provided incredible direction to our leaders,” said James Bonner, director, patient experience, Spectrum Health.

Healthgrades America’s Best Hospitals Award™ recognizes hospitals for consistent clinical excellence by identifying those that received a Healthgrades Distinguished Hospital Award for Clinical Excellence™ for the most consecutive years. To be eligible for the Healthgrades Distinguished Hospital Award for Clinical Excellence, a hospital had to have been evaluated for its performance in at least 21 of the 30 Healthgrades procedures and conditions, based on Medicare inpatient data from the Centers for Medicare and Medicaid Services Medicare Provider Analysis and Review (MedPAR) database. To learn more about how Healthgrades determines America’s Best Hospitals Award recipients, please visit www.healthgrades.com/quality.

Spectrum Health is a not-for-profit health system, based in West Michigan, offering a full continuum of care through the Spectrum Health Hospital Group, which is comprised of 11 hospitals including Helen DeVos Children’s Hospital; 170 ambulatory and service sites; 1,050 employed physicians and advanced practice providers including members of the Spectrum Health Medical Group; and Priority Health, a 575,000-member health plan. Spectrum Health is West Michigan’s largest employer with 21,000 employees. The organization provided $250 million in community benefit during its 2013 fiscal year.