COVID-19, Outpatient Care, Spectrum Health West Michigan

Spectrum Health Offers Free Virtual Screenings for Novel Coronavirus COVID-19 For Those with Symptoms

Screening available to anyone in Michigan

GRAND RAPIDS, Mich., March 6, 2020 – Spectrum Health is offering free screening for the novel coronavirus COVID-19 to those who have symptoms and may be concerned they have the virus. The purpose is to prevent the spread of illness by enabling people to seek the information they need from their homes, while making it easy and convenient for them.

“We want to provide a community health service for people who may have symptoms and are concerned about the virus, while allowing them to stay at home and prevent the spread of illness,” said Darryl Elmouchi, MD, MBA, chief medical officer, Spectrum Health System, and president, Spectrum Health Medical Group.  “The first step is to call to schedule a free virtual screening visit through our Spectrum Health Now service. The virtual screening visit will let people know if they need further evaluation.”

Callers to the hotline will be scheduled for a virtual video visit and assisted with downloading the Spectrum Health Now app. During the virtual video visit, individuals will be asked a series of questions about their condition by a Spectrum Health provider who will advise whether they need to seek additional care. The patient may select the caregiver of their choice if they need further evaluation. It is not necessary to be a Spectrum Health patient to use the service and receive the free screening. Spectrum Health is offering this service to individuals in the state of Michigan.

The health system is advising people in Michigan to take the following steps from home:

  • READY: If you are in the state of Michigan and experiencing symptoms, call the Spectrum Health COVID-19 hotline (616) 391-2380. If you are experiencing severe or life-threatening symptoms, please call 911 or seek emergency medical assistance immediately.
  • CONNECT: Callers will be scheduled for a virtual screening.
  • GO: Spectrum Health providers will determine if you need further evaluation.

For more information about COVID-19, including information on symptoms and prevention, visit

What is Spectrum Health Now?

The Spectrum Health Now app gives consumers access to a health care provider directly from their smart device, allowing them to schedule and conduct a virtual visit all in one place. Telemedicine is typically used for low-acuity conditions such as rashes, sinus problems or the flu. The free COVID-19 virtual screening has been added to its offerings specifically for this public health situation.



People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 21 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.3 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. For more information, visit



Sarina Gleason
Media Relations
Phone: 517.256.5618