Community, COVID-19

Spectrum Health Offers Free Virtual Screenings for Those With Possible COVID-19 Symptoms

Screenings aim to calm public anxiety and prevent spread of illness

March 9, 2020

GRAND RAPIDS, Mich., March 9, 2020 – In an effort to prevent the spread of illness and ease anxiety about novel coronavirus COVID-19, Spectrum Health is offering free virtual screenings for people who are concerned they may have the virus. This allows people in Michigan to seek the information they need from their homes, while making it easy and convenient for them.

“We want to provide a community health service for people who may have symptoms and are concerned about the virus, while allowing them to stay at home and prevent the spread of illness,” said Darryl Elmouchi, MD, MBA, chief medical officer, Spectrum Health System, and president, Spectrum Health Medical Group.  “The first step is to call to schedule a free virtual screening visit through our Spectrum Health Now telemedicine service. This will let people know if they need further evaluation.”

In the first 48 hours since the hotline went live, Spectrum Health has received dozens of calls.

Callers to the hotline will be scheduled for a virtual video visit and assisted with downloading the Spectrum Health Now app. During the virtual video visit, individuals will be asked a series of questions about their condition by a Spectrum Health provider who will advise whether they need to seek additional care. The patient may select the caregiver of their choice if they need further evaluation. It is not necessary to be a Spectrum Health patient to use the service and receive the free screening. Spectrum Health is offering this service to individuals in the state of Michigan.

The health system also is directing people to its website, www.spectrumhealth.org/covid19, for more information.

About Spectrum Health Now

The Spectrum Health Now app gives consumers access to a health care provider directly from their smart device, allowing them to schedule and conduct a virtual visit all in one place. Telemedicine is typically used for low-acuity conditions such as rashes, sinus problems or the flu. The free COVID-19 virtual screening has been added to its offerings specifically for this public health situation.

Spectrum Health is a not-for-profit health system that provides care and coverage, comprising 31,000+ team members, 14 hospitals (including Helen DeVos Children’s Hospital), a robust network of care facilities, teams of nationally recognized doctors and providers, and the nation’s third-largest provider-sponsored health plan, Priority Health, currently serving over 1 million members across the state of Michigan. People are at the heart of everything we do. Locally governed and headquartered in Grand Rapids, Michigan, we are focused on our mission: to improve health, inspire hope and save lives. Spectrum Health has a legacy of strong community partnerships, philanthropy and transparency. Through experience, innovation and collaboration, we are reimagining a better, more equitable model of health and wellness.

Contact:
Sarina Gleason
Media Relations
Phone: 517.256.5618
Email: sarina.gleason@spectrumhealth.org