Awards, Zeeland Community Hospital

Spectrum Health Zeeland Community Hospital Named to the Fortune/IBM Watson Health™ 100 Top Hospitals List

Annual list recognizes excellence in clinical outcomes, operational efficiency, patient experience and financial health

ZEELAND, June 30, 2020 – Spectrum Health Zeeland Community Hospital has been named to the Fortune/IBM Watson Health 100 Top Hospitals list. This is the fifth consecutive time Zeeland Community Hospital has been recognized with this honor as one of the top performing small hospitals in the U.S. The annual list was unveiled today on Fortune.com.

IBM Watson Health has identified the top hospitals from a rigorous evaluation of 3,134 short-term, acute care, non-federal hospitals in the U.S. The annual list recognizes excellence in clinical outcomes, operational efficiency, patient experience and financial health. IBM Watson Health established the list to help identify best practices that may help other health care organizations achieve consistent, balanced, and sustainable high performance.

“We are humbled and honored to be named a 100 Top Hospital for the fifth consecutive year,” said Ron Lewis, president, Zeeland Community Hospital. “A focus on safe, high-quality, compassionate care is central to our mission of improving health, inspiring hope and saving lives. It is at the core of our commitment to those we serve. This acknowledgement represents the daily commitment of our passionate team of providers, staff and volunteers. Their genuine interest in providing the highest-quality and safest care drives our outstanding clinical, operational and financial performance.”

This recognition demonstrates Zeeland Community Hospital’s ongoing commitment to prioritize patient-centered care, particularly during this very disruptive and challenging time. According to IBM Watson Health, as compared to similar hospitals, the hospitals included on the Fortune/IBM Watson Health 100 Top Hospitals list had better results on key clinical and operational performance indicators. These include survival rates, patient complications, health care associated infections, 30-day mortality and 30-day hospital-wide readmission rates, length of stay, throughput in emergency rooms, inpatient expenses, profitability and ratings from patients.

“Hospitals, health systems and the dedicated clinicians and staff who work at these organizations have emerged as true heroes of the COVID-19 pandemic and we are grateful to be able to recognize these extraordinary leaders at this time,” said Kyu Rhee, M.D., M.P.P., Vice President and Chief Health Officer, IBM Watson Health. “From small community hospitals to major teaching hospitals, organizations on this list demonstrate a relentless commitment to high value, patient-centered care and innovation. It is clear that the COVID-19 crisis will be a catalyst for reinvention, and we believe these top performing hospitals are positioned to emerge stronger and smarter out of this crisis.”

For more information, visit http://www.100tophospitals.com/.

About Spectrum Health

Spectrum Health System, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,600 medical staff experts, 3,300 committed volunteers and a health plan serving 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 150 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $585 million in community benefit in fiscal year 2019. Thanks to the generosity of our communities, we received $30 million in philanthropy in the most recent fiscal year to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.

About the Fortune/IBM Watson Health 100 Top Hospitals® List

The Fortune/IBM Watson Health 100 Top Hospitals list is determined using independent and objective research to analyze hospital performance. Organizations do not apply or pay for this honor or pay to promote their award.  Award-winning hospitals and health systems serve as a model of excellence for the industry.

About IBM Watson Health 100 Top Hospitals® Program

The IBM Watson Health 100 Top Hospitals Program’s annual studies include the Fortune/IBM Watson Health 100 Top Hospitals list, IBM Watson Health 50 Top Cardiovascular Hospitals and IBM Watson Health 15 Top Health Systems. Organizations do not apply or pay for this honor or pay to promote their award. Award-winning hospitals and health systems serve as a model of excellence for the industry. Visit 100tophospitals.com for more information.

About IBM Watson Health

IBM Watson Health is a data, analytics, and technology partner for the health industry. Supported by the innovation of IBM and intelligence of Watson, we are committed to helping build smarter health ecosystems. Through the combination of our deep industry expertise in health, data and analytics, actionable insights, and reputation for security and trust, Watson Health is working together with its clients and partners to help them achieve simpler processes, better care insights, faster breakthroughs, and improved experiences for people around the world. Learn more at ibm.com/watson/health.

Contact:
Ashley Kiekintveld
Marketing and Communications
Phone: 616.748.3610
Email: ashley.kiekintveld@spectrumhealth.org