Awards, Kelsey Hospital, United Hospital

U.S. News & World Report Recognizes Area Rehab and Nursing Centers

Spectrum Health Rehabilitation and Nursing Centers at United and Kelsey Hospitals receive highest rankings

Greenville and Lakeview, Mich., Oct. 29, 2019 – Spectrum Health United and Kelsey Hospitals’ Rehabilitation and Nursing Centers received the highest overall rating from U.S. News & World Report. The “high performing” ranking was issued for both hospitals’ short-term rehabilitation programs and for long-term care for Spectrum Health Kelsey Hospital.

A facility’s short-stay rehabilitation rating is based on nine quality measures focusing on staffing, outcomes, resident complaints and processes of care.  The report designates nursing homes as high-performing, average or below average in the care they provided to patients who spent 100 days or less at the skilled nursing facility.

“Our team is committed to providing personalized health care made simple, affordable and exceptional,” said Shelly Parker, Spectrum Health Rehabilitation and Nursing Center administrator who oversees both facilities. “Building relationships among staff and residents is vital to our success and enables us to consistently provide quality care in an environment where everyone can thrive.”

The short-stay rating also considers:

  • the training level of nursing staff
  • the amount of physical rehabilitation that patients received
  • all three outcome measures available
  • the percentage of patients who were appropriately vaccinated for influenza
  • number of resident complaints a home received
  • the stability of facility staffing
  • whether or not a home is delivering patient-centered rehabilitation therapy

U.S. News evaluated more than 15,000 facilities throughout the country and rated most of them in two different areas: overall care and short-stay rehabilitation. Rankings by state can be seen at


Spectrum Health, a not-for-profit, integrated health system, is committed to improving the health and wellness of our communities. We live our mission every day with 31,000 compassionate professionals, 4,300 medical staff experts, 3,700 committed volunteers and a health plan serving 1 million members. Our talented physicians and caregivers are privileged to offer a full continuum of care and wellness services to our communities through 14 hospitals, including Helen DeVos Children’s Hospital, 155 ambulatory sites and telehealth offerings. We pursue health care solutions for today and tomorrow that diversify our offerings. Locally-governed and based in Grand Rapids, Michigan, our health system provided $585 million in community benefit in fiscal year 2019. Thanks to the generosity of our communities, we received $30 million in philanthropy in the most recent fiscal year to support research, academics, innovation and clinical care. Spectrum Health has been recognized as one of the nation’s 15 Top Health Systems by Truven Health Analytics®, part of IBM Watson HealthTM.


John Norton
Corporate Communications Manager
Office: 231.592.4387
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